We have opportunities at all levels in our Collections Teams, from Trainee Collections Agents, through to experienced Collections Agents, Skip Tracers and Team Leaders.
We also have a range of corporate services opportunities in Finance, HR, IT, Sales, Data Analytics and Customer Relations.
Opportunities
Whether you have collections experience and want to path with the opportunity to gain nationally accredited qualifications.
Develop your collections career
As a collections officer, your main purpose is to advise debtors on their contractual obligations to our client and to find ways to recover the debt successfully. You need to be smart, resourceful, a good communicator and sensitive to the needs of the people you are talking to.
If you have collections experience or are interested in working in a high performance culture with an industry leader, download an application and get in touch. We’d love to hear from you.
Get results in your career
Whether you’re experienced or new to collections, we expect you to take the driving seat in your personal and professional development. But to help you get the results you want from your career we provide structured training and practical support.
In partnership with the Australian College of Commerce and Management and ETITO in NZ, we offer you the opportunity to gain nationally accredited qualifications – a Certificate III in Financial Services (Mercantile Agents) in Australia and a National Certificate in Contact Centre Operations (Level 3) in NZ. In Australia, Collectors will also need to meet CAPI legislation for collection operator licences.
Non-stop learning opportunities
From a comprehensive Induction and on-the-job coaching to courses delivered via workshops, e-learning or a combination of both, you’ll never stop learning at Baycorp. We may also be able to offer financial and study assistance for external courses.
Performing at your best
Biannual performance reviews are a great opportunity to set your goals and discuss your development goals with your manager.
Benefits
We’re all about providing an environment where you’ll feel motivated, rewarded and involved in the company. That’s because we believe that our people are our most valuable resource in becoming Australia and New Zealand’s most effective debt recovery and credit management partner. Here are some of the key benefits available at Baycorp:
· Salary sacrifice superannuation contributions (AU)
· Performance Recognition & Service Awards
· Professional Memberships
· Paid Parental Leave
· Cultural/Religious Leave
· Medical Insurance (NZ)
· Salary Continuance Insurance
· Educational Assistance Program
· Recruitment Referral Fee
· Employee Engagement Survey – this is not a benefit as such but more of a mechanism to get feedback
· Employee Assistance Program
· Wellbeing Initiatives (free annual flu shots, fresh fruit on a weekly basis
· Employee Social Club NZ
A culture of responsibility
We are responsible people, with responsibility for solving challenging business problems. Our success depends completely on the people and systems we employ on behalf of our clients.
At Baycorp we recognise your strengths and work hard to create an environment where you can grow and share in our business success.
Our culture is supported by our three key Baycorp values: